Have this ready before your call

TDH is built for rapid assessment, risk control, and stabilization. The fastest way to get value from your first call is to come prepared with the essentials below.

If you have already booked a call, complete the Pre-Call Triage form you received by email and upload any relevant documents. Do not send passwords.

Required for Triage

Please have the following ready. If something is unavailable, we will work with what you have.

Point of contact: name, title, email, mobile number
Company basics: legal name, website, location(s), headcount
Decision authority: who can approve engagement and spend
Urgency: hard deadlines, hearings, bank or investor timelines, regulator dates, major client deadlines
Situation summary: 2 to 5 sentences on what happened, what is happening now, and why it is urgent
30-day outcome: what “better” looks like within the next 30 days

Strongly Recommended Documents

Upload what you have. Do not delay the process trying to make it perfect.

Business and financial

Most recent P&L and balance sheet
Cash summary, recent bank statements, or a basic cash snapshot
Accounts receivable and accounts payable aging (if available)

Operations and leadership

Org chart, or a simple list of leaders and responsibilities
Current KPIs, scorecards, dashboards, or weekly reports (if any)

Risk, disputes, and deadlines

Any demand letter, notice, complaint, regulator communication, or written deadline
Key contracts involved (client, vendor, partner, lease, lender)
Timeline document, even if it is rough

What Not to Send

To protect you and your organization, we do not accept the following:

Passwords or credentials of any kind
Full Social Security numbers or complete bank account numbers
Highly sensitive personal data that is not necessary for advisory triage

If sensitive information is required later, we will provide a controlled method for handling it.

What Happens After You Submit a Request

You submit the Request Triage form.
You receive an email with the next steps and the Pre-Call Triage questionnaire link.
You upload documents, then we review and confirm the correct path: assessment, stabilization sprint, risk control, KPI cadence, or ongoing counsel.

Important Note

TDH provides business advisory services. TDH does not provide legal representation.

Buttons (recommended)

Request Triage
Book a Call
Upload Documents (only if you have a secure upload flow, otherwise omit)

PRIVACY POLICY

At TDH Consulting, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you engage with our website, services, and communications.

1. Information We Collect

TDH Consulting may collect and process the following types of information:

A. Personal Information (Provided by You)

Name, email address, phone number, and business details when you fill out a form, request a consultation, or engage with our services.
Payment information (processed securely via third-party payment providers).
Any other information you voluntarily provide for business purposes.

B. Automatically Collected Information

IP address, browser type, and device details when you visit our website.
Website usage data, including pages visited and time spent on our site (via cookies and analytics tools).
Referral data (e.g., the website you came from before visiting ours).

C. Cookies & Tracking Technologies

We use cookies to enhance user experience, analyze site traffic, and personalize content. You can control cookie settings in your browser preferences.

2. How We Use Your Information

We collect data to improve our services, streamline communication, and enhance user experience. Specifically, we use your information for:

Providing Services: Processing inquiries, fulfilling service requests, and delivering consulting solutions.
Marketing & Communication: Sending newsletters, promotions, and updates (only if you opt-in).
Analytics & Website Improvement: Understanding visitor behavior to enhance our website and services.
Legal Compliance: Ensuring our business complies with applicable laws and regulations.

We do not sell, rent, or trade your personal information to third parties.

3. Information Sharing & Third-Party Services

TDH Consulting may share limited information with:

Service Providers: Third-party platforms for payment processing, email marketing, and website analytics.
Legal Compliance: If required by law, we may disclose information to law enforcement or regulatory agencies.
Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred under strict confidentiality.

Any third-party service provider we use is required to maintain the confidentiality and security of your information.

4. Data Security & Retention

We take appropriate measures to protect your data from unauthorized access, loss, misuse, or alteration. However, no system is 100% secure.

We retain personal data only as long as necessary to fulfill service obligations or comply with legal requirements.
Payment details are never stored on our servers and are processed through secure third-party payment gateways.
In case of a security breach, we will notify affected users as required by law.

5. Your Rights & Choices

You have control over how your data is used. Your rights include:

Access & Updates: You can request a copy of your data or update incorrect information.
Opt-Out of Marketing: You can unsubscribe from emails at any time by clicking the “unsubscribe” link.
Delete Your Data: You may request the removal of your personal data unless retention is required by law.

To exercise any of these rights, contact us at [Insert Email].

6. Third-Party Links & External Sites

Our website may contain links to third-party websites. We are not responsible for their privacy policies or how they handle user data. Always review external sites’ privacy policies before providing personal information.

7. Children’s Privacy

TDH Consulting’s services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe a minor has provided us with personal information, please contact us for removal.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or website updates. Continued use of our website and services constitutes acceptance of the revised policy.

9. Contact Information

For questions about this Privacy Policy or data protection practices, contact us at:

TDH Consulting
terrence@tdhconsultingplus.com

TERMS AND CONDITIONS

Welcome to TDH Consulting. These Terms and Conditions govern your use of our website, services, and any business interactions with TDH Consulting. By engaging with us, you agree to these terms. If you do not agree, please refrain from using our services.

1. Definitions

“Company” refers to TDH Consulting.
“Client” refers to any individual, company, or entity that engages with TDH Consulting for services.
“Services” refers to consulting, marketing, legal, branding, business development, or any other service provided by TDH Consulting.
“Website” refers to [Insert Website URL].

2. Services Offered

TDH Consulting provides a range of professional services, including but not limited to:

Business consulting, branding, and marketing strategy.
Website design, content creation, SEO, and social media management.
Legal-related services such as contracts and intellectual property consulting.
Lead generation, automation, and business development strategies.

Note: TDH Consulting does not provide legal representation or act as a law firm. Any legal services offered are strictly consultative in nature and do not create an attorney-client relationship.

3. User Obligations

By engaging with TDH Consulting, you agree to:

Provide accurate and truthful information for all projects and services.
Respond to inquiries and approvals in a timely manner.
Not reproduce, distribute, or modify any proprietary content from TDH Consulting without permission.
Comply with all applicable laws and regulations when using our services.

4. Payment Terms

Pricing: All pricing is disclosed prior to engagement. Additional fees may apply for extra revisions, scope changes, or urgent requests.
Payment Methods: We accept credit/debit cards, ACH, and financing options available through third-party providers.
Non-Refundable Deposits: All deposits and retainers are non-refundable unless otherwise stated in writing.
Late Payments: Invoices must be paid in full by the due date. Late payments may result in project delays or suspension of services.

5. Intellectual Property Rights

Any original content, designs, or strategies developed by TDH Consulting remain the property of TDH Consulting until final payment is made.
Clients receive a non-exclusive license to use materials created for their project after full payment.
TDH Consulting reserves the right to display completed work in its portfolio unless a separate NDA is agreed upon.

6. Confidentiality

Both TDH Consulting and the Client agree to keep any sensitive information shared during business engagements strictly confidential, except where required by law or with prior written consent.

7. Revisions & Project Timelines

Revisions: Clients are allowed up to [insert number] rounds of revisions per project. Additional revisions may incur extra charges.
Delays: Any delays caused by Client inaction (e.g., failure to provide feedback, approvals, or necessary materials) may impact project timelines and completion dates.

8. Liability Limitations

TDH Consulting is not responsible for direct, indirect, or incidental damages arising from the use of our services.
Clients are responsible for ensuring the accuracy and legality of all materials used within their business.
TDH Consulting does not guarantee specific results from marketing, SEO, or lead generation efforts.

9. Third-Party Services & Tools

TDH Consulting may use third-party services (e.g., payment processors, automation tools, hosting providers). We are not liable for any disruptions, errors, or security breaches caused by these providers.
Clients agree to abide by the terms and conditions of any third-party service used in conjunction with TDH Consulting’s services.

10. Termination & Cancellations

Either party may terminate the agreement with written notice if the other party breaches any material term.
If the Client cancels a project after work has begun, any work completed up to that point is billable and non-refundable.
TDH Consulting reserves the right to terminate services if a Client engages in misconduct, failure to pay, or violates these Terms and Conditions.

11. Dispute Resolution

Any disputes shall first be attempted to be resolved through mediation. If mediation is unsuccessful, the matter will be subject to binding arbitration in the state of Georgia.
Both parties waive the right to file a lawsuit in a court of law, except for enforcing an arbitration decision.

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the state of Georgia.

13. Changes to Terms & Conditions

TDH Consulting reserves the right to update these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of services constitutes acceptance of the revised terms.

14. Contact Information

For questions about these Terms and Conditions, contact us at:

TDH Consulting
terrence@tdhconsulting.com

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